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AI Gap Finder

When a client cancels at short notice, you have two options: leave the chair empty, or panic-WhatsApp three regulars. The AI Gap Finder helps with the first half — it spots the windows in your day where a shorter service would slot in cleanly, so you can make an informed call about who to offer them to.

How it works

Section titled “How it works”

The gap analyser runs server-side (/api/platform/ai/gaps) and surfaces its findings inside the Optimise panel on the board.

Tap Optimise (top-right of the board, sparkle icon) and the AI’s suggestions include any sizeable gaps it found in the current day, with context:

✨ Suggestions

  • 45-minute window 12:30–13:15 on Lerato’s chair — could fit a quick cut + blow-dry.
  • 90-minute window 15:00–16:30 in the Treatment Room — long enough for a half-head colour.

From there, you decide who to reach out to — pop open Client records or the Re-engagement panel on Reports and message a lapsed regular over WhatsApp.

What’s on the roadmap

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The current Gap Finder is suggestion-only — you reach out manually. The “auto-SMS a one-tap booking link to the best-fit lapsed client” flow is on the roadmap but not yet built.

In its full form, that would mean:

  • Auto-scan for matching lapsed clients (same service category, same preferred practitioner)
  • Send a one-tap SMS with a pre-filled booking link
  • First-tap-wins; the rest get a polite “all gone”

If that’s a feature you’d actually use, mail hello@chairtime.co.za and we’ll prioritise.

Plan availability

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Pro and Enterprise. See Plans.

See also

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